To assist our customers in gaining maximum value (and return on investment) from our best practice approach we have developed a suite of highly interactive training courses. These workshops cover all aspects of the sales cycle from proactive selling and opportunity qualification to bid management and bid writing and can be customised to meet an organisation’s specific development needs.
One of our most popular courses is ‘Best Practice Bid Writing’, which looks at tendering from both the bidder’s and evaluator’s perspective. By getting delegates to walk in the shoes of an evaluator in our controlled training environment, they experience the importance and impact of the softer aspects of bid and proposal writing for themselves.
Our courses have been attended by thousands of delegates and consistently receive exceptional feedback. All delegates provided scored feedback ranging from 0 (poor) to 6 (excellent). Our average score is 5.3 out of 6.
Continuous improvement isn’t just delivering a one-off training course. Staff come and go, change roles and occasionally their skills and adherence to best practice goes a little rusty. As such, for many customers we regularly provide refresher courses (either full or cut-down versions) on a quarterly, biannual or annual basis.
It is also vital to learn from the organisation’s business development successes and failures. We often work with our customers to reflect on their sales activity, tender responses and the feedback received from their customers to further hone and optimise their approach to future opportunities, ensuring they are continually improving.