Who we are
Experts in winning tenders and securing places on frameworks.
Impart partners with organisations to deliver bid success. With a 90%+ tender and 99% framework success rate, we combine our expertise with proven business development and bid strategies to deliver outstanding results.
Since 2013, Impart has been helping organisations win business and develop a proactive, robust and strategic approach to their business development activity. We complement and enhance clients’ in-house resources and develop their capabilities to help them achieve sustained long-term growth and success.
We have an extensive customer base, whose turnovers range from £500k to £40 billion, from startups to global household names. We work across multiple sectors such as healthcare, information technology, professional services, legal, telecommunications, rail, construction, civil engineering and manufacturing.
We’d love to speak to you about improving your bid processes
Our Story
Built on Success
Founded with the goal of transforming bid outcomes, Impart has worked with hundreds of clients on thousands of bids to secure billions of £s of contracts.
Richard Tobias founded Impart from his home in Leeds in 2013, initially focusing on supporting NHS Trusts to retain existing healthcare contracts that were being competitively tendered in the open market for the first time. Sharing Richard’s passion for the NHS and public services in general, his ex-colleague and “old” friend Simon Esbach joined 18 months later to help drive the growth and diversification of the business.
Our early customers often had no prior bid experience, so Richard and Simon developed a best-practice approach tailored to make bidding highly accessible and effective. Early on, the team’s supportive, hands-on style helped clients navigate the process with confidence. This approach quickly proved its value when one of our first bids achieved a perfect 100% quality score, a first for this particular harsh-scoring commissioner.
Impart’s reputation grew as clients recognised the effectiveness of our approach. By 2015, the company was training and developing bid managers from the private sector, demonstrating the transferability of our expertise. From a one-person operation, Impart has expanded to a team of 10, helping over hundreds organisations across every sector, including healthcare, information technology, legal, construction and facilities management. Offering free Tender Health Checks (very detailed tender reviews) and Best Practice Workshops has further broadened our reach and impact.
Integrity and honesty are at the heart of Impart’s ethos. We care about our client success as much as our own, offering open, honest advice throughout every engagement to maximise their chances of success.
Our passion for excellence underpins our professionalised, robust (but flexible), processes and tools, ensuring the consistent delivery of high-quality bid and business development services.
Employee wellbeing and development are equally important to us. Every team member has a personal development plan and access to wellbeing mentoring, fostering a positive, supportive, collaborative, high-performing culture.
Empathy defines Impart’s approach. We understand the pressures faced by our clients’ subject matter experts and make the bidding process as painless and seamless as possible.
Impart’s collaborative, persistent energy inspires confidence, empowering clients to fulfil their potential and achieve outstanding success. This dedication has tangible results, with one client improving their win rate from 30% to almost 90% in just a year.
Thousands
of contracts won.
Billions
of pounds of contracts secured.
Why choose us
Delivering results that matter.
Since 2013, Impart has been helping organisations win business and develop a proactive, robust and strategic approach to their business development and bidding activity.
We have an extensive customer base, ranging from new startups to global market-leading household names.
Proven track record across all industries
Flexible, cost-effective and tailored engagement models to meet your specific requirements.
Collaborative approach that compliments your culture and enhances your team’s capacity and capability.
Meet the Team
Trusted experts, proven results.
Our team includes seasoned professionals like Richard Tobias and Simon Esbach, who bring a wealth of experience in bidding, business development, procurement and training.
All our team members have contributed to the development of Impart’s Best Practice Bid Writing methodology, which drives our success and that of our clients.
Richard Tobias
Director
As Impart’s founder and Managing Director, Richard oversees all client engagement and
ensures they receive the highest quality service.
He has previously held various senior sales and commercial roles in the private sector with
companies including Siemens and Atos. During his career Richard has successfully led a
number of large and commercially complex opportunities, experiencing first-hand the importance of a proactive and structured approach to business development and tendering.
Outside of work Richard has his hands full – his four children keep him busy and he has a
keen interest in football, films, music and the theatre.
Simon Esbach
Director
Prior to joining Impart in 2014 as a director, Simon spent a number of years managing national sales teams for some of the UK’s most successful IT systems integrators.
As an advocate of proactive consultative selling and having an engineering background, Simon has a passion for understanding customers’ issues and helping to resolve them, building strong, long-term relationships with clients and colleagues in the process.
Away from the office he enjoys spending time with his family, watching football and walking his dog.
Ben Major
Associate Director
Having spent over a decade as an editor and writer at nationally respected media and publishing organisations, Ben advocates and executes Impart’s best practice approach to bid writing and reviewing. As Associate Director, he oversees the team of Bid Consultants, supporting them to deliver excellent results to clients.
Outside of work, Ben enjoys spending time with his young family and reading and writing. He is also a published author and co-founder of an independent film studio.
Kerry Baker
Team Leader
Having worked across various industries, such as estate agency, security and car rental, Kerry has a strong background in customer service.
With a degree in Law, she has the attention to detail and time management skills to help customers adhere to strict tender deadlines and produce compelling responses.
Outside of work, Kerry enjoys spending time with her children, running a local Brownie unit and reading.
Mary Duggan
Bid Consultant
As a former occupational therapist, clinical manager and business improvement lead in the NHS, Mary has extensive clinical and service knowledge and plays an important part in Impart’s continuing success. She is a published author and has contributed to work on using lean methodology in service improvement.
Outside of work Mary coaches women entrepreneurs on productivity through Cockleshell Creative Coaching and creates silver jewellery and limited edition prints.
Pia Dela Cruz
Bid Consultant
After completing her Master’s in English Literature, Pia worked as a bid writer within the education and training sector. Supplemented by her studies and experience in editing and publishing roles, she’s written and reviewed many successful tender responses.
She now brings this experience to Impart, ensuring consistent application of our best practice approach across all sectors.
Outside of work, Pia enjoys reading, video games and (when inspiration strikes) writing poetry. She is also a volunteer editor for the British Asian Collective, a non-profit organisation which celebrates the Asian diaspora.
Freya Hennessey
Bid Consultant
Freya began her career as a bid writer within the healthcare sector, creating engaging and persuasive bids for clients across a variety of industries. Building on the skills from her degree in English Literature and Creative Writing and her experience in creative writing and research, Freya bolsters bids through compelling narratives and analytical research.
In her spare time, Freya enjoys reading, cooking and long walks with a podcast and/or the dog.
Paul Mills
Bid Consultant
Paul has spent the past few years cultivating his talent in bid writing across sectors including healthcare, construction, education, and IT. Over this period, he has written, reviewed, and submitted hundreds of tenders to meet client needs and ensure continued growth for every company he has worked with.
Outside of work, Paul enjoys reading, writing, practicing drums and piano, and playing video games. He also has a film degree which he hopes, one day, will be relevant and useful.
We’d love to speak to you about improving your bid processes
Your success is our mission.
Vision
To establish Impart as the UK’s most successful business development and bid consultancy, setting the Gold standard for our industry and delivering outstanding success for our clients.
Mission
Inspired by our clients’ work, we help craft compelling narratives that showcase their expertise, communicate innovative solutions to their customer’s challenges and deliver sustainable success.
Through our consultative approach and best-practice tools, we deliver excellence whilst building our clients’ knowledge and capability. Guided by our values, we challenge assumptions and create a culture of trust and collaboration.
Values
Excellence
As a guiding light for our clients, we share the benefit of our experience and expertise to illuminate the optimal path to success.
We are unwavering in our commitment to their success.
Our obsessive focus on accuracy, readability and responsiveness delivers an exceptional level of quality that ensures our clients feel supported and confident every step of the way.
Integrity
We are committed to honest, consultative and professional interactions, listening intently to fully understand our clients’ goals, motivations and culture.
We ensure the best outcomes through thoughtful qualification and constructive challenge.
We hold ourselves accountable for delivering on our commitments. We are not here to simply agree, but to act as trusted partners who uphold the highest standards of integrity to deliver success for our clients.
Partnership
We are warm, friendly and compassionate collaborators who value the human connection in every interaction.
We promote team spirit and work cohesively to contribute to the success of Impart and our clients.
We proactively support one another with empathy, providing encouragement, sharing knowledge and ensuring that every engagement reflects our belief in the power of genuine collaboration.
Adding Value
We are passionate about going above and beyond for our clients and colleagues, ensuring we engage responsively and positively.
By sharing ideas that we have collectively garnered through many years of business development and bidding across all sectors, we identify ways for Impart and our clients to continually add value and achieve greater success together.
Self-development
We believe in continuous improvement – for ourselves as individuals, our company and our clients.
By explaining the rationale behind our processes and tools, we encourage our clients to adopt more effective approaches to their business development and bidding activity.
We actively listen to their perspectives and challenges, tailoring our support to deliver meaningful development.
At Impart, we encourage our colleagues to embrace learning, to be curious and gain deeper insights into our clients and sectors, and to continuously refine their skills to deliver ever-greater value.
Wellbeing
We prioritise the harmony of our relationships within our team and with our clients.
By encouraging open communication and offering proactive support, we create an environment where everyone can thrive.
We champion a healthy work-life balance and ensure wellbeing is at the heart of how we work, scheduling calls and deadlines thoughtfully, and responding flexibly to personal and business needs.
Impart has been working with us for the past 18 months helping to re-shape our tender responses and improve the quality of our submissions. In this time our win rate has improved by more than 25%. Impart has made a significant difference to the content and structure of our responses and they have taken the time to understand our key differentiators and how to position these to benefit the customer’s understanding of what we can provide.“
Bob Swallow
Group Sales and Marketing Director, Charterhouse Group
