YAS had been unsuccessful in their bid to retain a PTS contract in Hull and felt a new approach was required for upcoming tenders. Impart reviewed their unsuccessful bid and provided detailed feedback on their submission, identifying areas of improvement and demonstrating the value we could add.

Since then we have delivered a number of training courses to their in-house bid team and subject matter experts and supported them on numerous (6) successful bids for patient transport and integrated Urgent Care/NHS111 services, including helping them regain the Hull PTS contract when it came back out to tenderin 2019.

YAS’ success is due, inno small part, to the implementation of our best practice bid methodology. We have worked in partnership with their in-house bid team to build their skills and support them in becoming increasingly self-sufficient whilst following our processes, leading to the creation of compelling and high-scoring submissions.

“Following the loss of an existing Patient Transport Service (PTS) contract in early 2017, we were introduced to Impart who provided us with detailed feedback on our submission and identified areas of improvement. We have worked closely with Impart on numerous successful tenders since, applying their feedback and recommendations, and utilising their best practice bid process.

Our in-house bid management & writing team, importantly, as well as  subject matter experts have also received training from Impart in writing winning responses skills and bidding best practice, helping us to become more self-sufficient and aware of the awarding criteria within the bidding process.”

Head of Patient Transport Services, Chris Dexter