99%

framework contract success

90%+

tender success

Case Study

Vaioni

After presenting at TalkTalk’s Manchester Partner Roadshow, where we shared insights into how to craft winning bids, we met the Vaioni team who were interested in how we could support them on future opportunities. Vaioni delivers connectivity, voice and network security services across the UK and, through its own Ethernet Network, provides one of the fastest and most reliable networks in the UK, with guaranteed uptime of 99.999% and industry-leading SLAs. The team has exciting growth plans over the next four years, with ambitions to become the leading-edge innovator in the UK connectivity market.

When a framework opportunity was published a few months later, Vaioni reached out for our support as it would be their first tendering experience and they wanted to ensure they got it right. With only a couple of weeks to the submission deadline, we had to collaborate closely and effectively to produce a response that was as compelling and high scoring as possible.

We scheduled an urgent kick-off call with the stakeholders to explain our process in more detail and how we would manage the bid and work together, and produced Answer Guidance Templates for all the scored answers to support their subject matter experts in the development of their responses. We also assisted them in using the portal and completing the SQ, utilising our knowledge to make the process as quick and easy as possible.

It took a few late nights and weekend working, however we managed to condense our iterative review process into a week and a half. We worked alongside Vaioni’s subject matter experts to aid their understanding of how to write high scoring responses, which resulted in transforming a first draft of circa 15,000 words into a detailed, high quality submission of circa 32,000 words. Vaioni’s Managing Director stated our hard work and guidance was “invaluable”, and the team was appreciative of the swift turnaround of our reviews, which meant the final response could be submitted before the deadline.

Subsequently, Vaioni get onto the three lots they had bid for, with quality scores of 97%, 94% and 97% – a testament to the strength of our process.

 

“Over the next four years we aim to become the leading-edge innovator in the UK connectivity market. With that in mind, to support our growth we decided to respond to our first framework opportunity.

After learning about Impart at the TalkTalk Partner Roadshow in Manchester, we asked them to support us with the bid as we were keen to learn from their best practice approach and submit a strong compelling response. Going forward this would give us a solid foundation from which to build.  

Impart’s guidance throughout was impeccable and their reviews proved critical. Unlike most bid management functions, they actively strengthen and identify ways of improving the answers through their iterative review process. This has given us an invaluable insight into how tender writing should be approached to realise the most value.

Thanks to their tireless efforts, we managed to pull together a strong response within very tight timescales, and successfully got onto the framework for the three lots we bid for. We will be looking to Impart for their expert guidance and support on future opportunities as we work to realise our ambitious growth strategy.”

Sachin Vaish, Managing Director

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