Given the size, complexity and transformational nature (for both residents/customers and TalkTalk’s business) of the opportunity, we were commissioned to support them and their in-house team with the bid process across four lots, with each one covering different aspects of the technical solution and associated service. This required a significant amount of detailed content to ensure each response was high-quality, well-structured, compelling to read and as high scoring as possible.
We provided both on and off-site support to the TalkTalk Business team, reviewing and editing their draft content and offering guidance on how to maximise the quality and score of their responses. During each stage of the procurement, the team supported TalkTalk Business, working tirelessly to ensure every submission was of the highest quality.
TalkTalk Business Managing Director – Indirect, commented on how clearly their proposition had been articulated within the submissions, and how easy to read and compelling the responses were. Our dedication helped TalkTalk Business secure all four lots, in a contract worth circa £800 million.
“Impart supported us to produce a compelling, easy to evaluate and high-quality response for a significant opportunity to provide residential broadband and supporting services. The support Impart delivered was instrumental in us securing the contract, which was worth circa £800 million.
Through their best practice bid methodology, they assisted us in developing the PQQ and ITT responses for the four lots we had decided to pursue. With a bid of this size and complexity, Impart’s Answer Guidance Templates were incredibly useful in deconstructing each individual question’s requirements, ensuring our SMEs’ responses were well structured and answered all elements.
Impart worked tirelessly alongside our in-house Bid Manager and team of SMEs and their dedication ensured our submission was as high scoring as possible, culminating in our success across all four lots.”
Richard Thompson, Managing Director – Indirect.