Within a few days, the first drafts started to land in our inbox. Given the submission date was fast approaching, they were reviewed and returned within a day, giving the authors as much time as possible to action our feedback and provide second drafts for review, which helped to further strengthen the responses before submission. We provided the likely score of each iteration, giving the SMEs clear guidance on what needed to be done to improve the score. During the final week, we undertook content reduction to get the responses into the Council’s page limits, and had regular calls to discuss progress. This robust approach enabled HTM to submit a strong response before the deadline.
Our focus, tenacity, flexibility and fast mobilisation supported HTM to win the contract with an exceptional score of 95%.
“We engaged Impart to support us on a key opportunity, having lost the previous competitive tender on price. We knew it was going to be tight again but, with Impart’s help, felt we could maximise our quality score and compensate for any dropped pricing marks, if that was an issue again.
Whilst the procurement had a short turnaround time of just under two weeks, it made us focus on what needed to be done. Thank you to your team for your robust challenge, guidance and support, and for pushing us until it was right. Your input on the tender was pivotal to us winning.”
Business Director, Marcus Casey